Privacy & cookies

AJC Privacy Policy

AJC takes the privacy of its members and stakeholders very seriously and adheres to all aspects of General Data Protection Regulation (GDPR).

Our full privacy policy is explained below, but the main points to note are:

  • We will only ever ask for what we really need to know.
  • We will collect and use the personal data that you share with us transparently, honestly and fairly.
  • We will always respect your choices around the data that you share with us and the communication channels that you ask us to use.
  • We will put appropriate security measures in place to protect the personal data that you share.
  • We never sell, rent, or share your details without your consent.
  • You can visit our website without revealing identifying details such as your name, email or IP address according to our Cookies policy which you can access below.

The data that we do hold is relative to your relationship with us.

By visiting our website, or signing up to our events, you agree to your personal information being collected and used in the manner set out in this Privacy Policy as updated from time to time. When updated, should there be any material changes and/or changes that could negatively impact you we will make reasonable efforts to notify you in advance and give a reasonable period of time for you to object to such changes.

If you have any requests concerning your personal information or our practices, please contact our Data Protection Representative Samantha Burridge  or by writing to: 59 Carter Lane, London EC4V 5AQ.

This Policy explains the privacy and the data protection practices about:

  • Who we are
  • Why we collect your data
  • What personal information is collected
  • Cookies
  • How we use your information
  • What information we disclose to other parties
  • How long we store your data
  • How you are in control
  • Online security
  • Links to other websites
  • Changes to this Policy

Who we are

The Administrative Justice Council (AJC) is the only body with oversight of the administrative justice system in the UK, advising government, including the devolved governments, and the judiciary on the development of that system. The Council is chaired by the Senior President of Tribunals, currently the Right Honourable Sir Ernest Ryder. Membership of the Council includes senior representatives from the judiciary, civil servants concerned with administrative justice, public service ombudsman and other public sector complaint handling bodies, legal professional bodies, non-governmental organisations or groups representing ‘users’ of administrative justice, academics and other experts in the field of administrative justice, including those from, and working with, devolved administrations.

JUSTICE provides AJC with an independent, non-partisan and dedicated secretariat function. It also acts as a liaison between ministers, civil servants and the AJC. The Council is funded by the Ministry of Justice and charitable sources.

JUSTICE is a charity registered in England and Wales (1058580) and Scotland (SCO43518).

JUSTICE is also a company registered in England and Wales (registered number: 03216897) at 59 Carter Lane, London EC4V 5AQ.

Why we collect your data

Under law, we use a condition called ‘legitimate interest’ to process your data. We process your data in our legitimate interest to pursue the aims of the AJC through research, providing practical solutions and influencing policy makers working in administrative justice.

We determine that in you providing your personal data to us you do so to support the AJC. We will therefore process your data according to the way in which we have received your information as follows: –

  • When you submit your personal information to us either via a webform, printed form or third party (for example, Eventbrite) we will store that data on our network and record any activities that you undertake. We do this to enable us to maintain any preferences you have for receiving information from us and to ensure we suppress your contact when you have requested us to do so.
  • If you join us as a Panel or Council member, we will use your data to keep you updated with our work and events via ad hoc emails.

What personal information is collected?

We collect the following types of information:

Personal Information: name, address, telephone number and email address. This is taken from the information you submit via registration forms, correspondence, phone calls, etc.

Non-personal information: such as: which web pages you visit, social media used, etc. This is captured using cookies (see below for more information).


We use ‘cookies’ on our website to help us improve its look and feel. A cookie is a small text file which is placed on your hard drive whenever you visit a website. It collects statistics by tracking your movements and can also be used to identify when you return to a website. For more information, please read our Cookies Policy.

How we use your information

The AJC will process your data to administer the following items:

  • Help deal with your enquiry, request or application
  • Provide further information about our work or activities by email or post
  • Seek your ideas and feedback, via research or surveys
  • Register and administer your conference or event participation
  • Use in-house tools to analyse who supports us or receives services from us and in what ways. Use the insight to improve our work and communications
  • Provide a more personalised service, such as using your details, interests and behaviours to customise communications we may send you or the web pages you see.
  • Provide it to a professional body if required by law or to comply with a legal process.
  • Notify you about changes to our Service.

What information we disclose to other parties

We never sell, rent or share your details with other charities or companies for marketing purposes.

The only time your information is shared with other organisations is:

  • Where you have given your permission for us to do so
  • When we are obliged to do so by law such as sending your information to be checked against the Telephone Preference Service, or if contacted by the authorities with a reasonable request for information.
  • To our third-party service providers for the purposes of completing tasks and providing services to you on our behalf (for example to process your event registration or send you mailings). These third parties have access to your Personal Information only to perform these specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

How you are in control

We will send you information about the AJC according to any preferences you submitted: by phone, post or email. You can alter your preferences by contacting us at to any of our emails or by calling 02073295100, Monday-Friday, 9am-5pm.

Please note, if you ask us not to contact you for marketing purposes, we will retain your details on our suppression list to ensure we do not accidentally contact you in the future. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes.

You are in control of the data we hold about you and at any time you can request:

  • to have any inaccuracies in your personal data corrected
  • to restrict the data held about you
  • to have a copy of the personal data held about you
  • to have your data deleted

You can make a request for any of the above by writing to Samantha Burridge, Data Protection Representative, JUSTICE, 59 Carter Lane, London EC4V 5AQ,

Whilst we will endeavour to adhere to your wishes we may not be able to delete your data if there is a legal obligation to retain it, this includes where financial data must be retained for six years or where data must be retained to enable us to defend our legal rights. We will inform you of the basis of any such decision not to delete your data as appropriate.

If you are unhappy about how your personal data is managed you can raise a concern or complaint with the Information Commissioner, telephone: 0303 123 1113 website:

We may request proof of identity to be able to fulfil your request.

How long we keep your information for

If you support the AJC by submitting your personal information to us either via a webform, printed form or third party (for example, Eventbrite) We will keep your details on our network for six years after your last activity or resignation This is so that if you reconnect with us, we will have history of how you have supported the AJC in the past.

In the event that you ask us to stop sending you direct marketing/other electronic communications, we will keep your name on our internal suppression list to ensure that you are not contacted again.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations.

Online security

We endeavour to ensure that there are appropriate and proportionate technical and organisational measures to prevent the loss, destruction, misuse, alteration, unauthorised disclosure or of access to your personal information.

Your information is only accessible by appropriately trained staff, volunteers and contractors.

The security of your Personal Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. As such we make no warranties as to the level of security afforded to your data, except that we will always act in accordance with the relevant UK and EU legislation.

Otherwise than as set out in this Privacy Policy, we will only ever share your data with your informed consent.

Links to other websites

Our website may contain information linked to or provided by other companies (such as third party events, etc). They are outside of our control and not covered by this Privacy Policy. Please be aware that, should you access other sites using the links provided, the operators of these sites may have a privacy policy which differs from our own.

We do not accept any responsibility or liability for such privacy policies. Please check the relevant policies before you submit any personal data to these websites.

Changes to this policy

The AJC reserves the right to modify its website and/or this Privacy Policy at any time.

It was last updated May 2020.

AJC Cookie Policy

Our website can be visited without any personal data being provided by or collected from you, the visitor, unless you are asked.  We collect some information when you visit the site but this does not allow us to identify you personally.  The information collected includes what time you visited the site and what pages you use most frequently, allowing us to make improvements to our site accordingly.

What is a cookie?

Cookies are small text files that are sorted on your computer’s browser directory or hard drive.  Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, preferences and other customisation functions.  Cookies do not contain personal information about the user unless this information has already been given to the site, for example, in the form of log-in details.

How do we use cookies?

AJC uses cookies for the following reasons:

  • to help identify aspects of your behaviour, for example what pages you visit, how long you spent on each page and your journey to those pages through the site;
  • to better understand how people use our site, for instance which pages are the most popular, so we can make improvements accordingly; and
  • to allow us to share our webpages through social media.

You may refuse to accept any cookie via the settings on your browser that allows you to refuse all or some cookies, or by deleting the cookie(s) altogether.

Which cookies does AJC use?

The AJC website ( may use cookies, now or in the future, for –

  • User registration and log-in features
  • Form submission
  • Social media sharing
  • Event registrations

We use Google Analytics to monitor the activity on our website.  These cookies work by collecting visitor behaviour information ie how you navigate through our website and internet log information in an anonymous form.  They can take up to two years to expire.  More information can be found at:

Embedded media

Any embedded media on the site, such as YouTube, Facebook or Twitter, may use cookies provided by the external party which owns the media.  The code used by these cookies is subject to change at any point and is governed by the external parties’ own terms and conditions.