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Newsletters

November 2020 Newsletter

Events

  • Windrush: Falling Through the Gaps
    • 29/09/2020
  • Ombudsman reform in a post-crisis world: what next for the public services ombudsman?
    • 17/07/2020
  • All events

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  • Windrush: Falling Through the Gaps

    • Windrush: Falling Through the Gaps

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Administrative Justice Council
PHSOmbudsmanParliamentary and Health Service Ombudsman@PHSOmbudsman·
14 Jan

Good #ComplaintHandling means:

✔️ Getting it right
✔️ Being customer focused
✔️ Being open & accountable
✔️ Acting fairly & proportionately
✔️ Putting things right
✔️ Seeking continuous improvement

Read more: http://ow.ly/KtjD30i8o8I

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