Margaret Doyle is a visiting research fellow at the University of Essex School of Law and works with the UK Administrative Justice Institute (UKAJI), which is based at the School. She writes for and manages its website (www.ukaji.org) and coordinates and conducts research. She is also a consultant in appropriate dispute resolution (ADR) and an independent mediator in disputes involving special educational needs and discrimination
Margaret’s research interests include the operation and practices of redress mechanisms, particularly for complaints about public services; the relationship between different redress mechanisms such as mediation, ombuds, and courts and tribunals; and policy development in dispute resolution. Specific areas of interest are education, and in particular special educational needs; and equalities and discrimination.
As part of her work on administrative justice with the UKAJI project, Margaret is conducting a knowledge exchange project on young people’s participation in resolving disputes about their special educational needs and disabilities support. This work is funded by an ESRC IAA Fund grant and the Garden Court Chambers Special Fund. The project website is https://aplaceatthetablesend.wordpress.com.
Margaret is currently also working with Professor Andrew Le Sueur on a project to design a public-sector ombud for the States of Jersey, also funded by an IAA grant, for the Jersey Law Commission.
Margaret was principal investigator (from January 2014) for a mapping study of informal resolution approaches by ombudsmen in the UK, funded by the Nuffield Foundation. She manages the project website and ongoing blog at www.ombudsresearch.org.uk.
For more information on Margaret’s research please visit: https://www.essex.ac.uk/people/doyle02308/margaret-doyle