Katrin Shaw

Chief Legal Adviser & Director of Investigations, Public Service Ombudsman for Wales

Katrin was admitted as a Solicitor in 1996 and worked as a local government lawyer before she joined the Ombudsman’s office as an Investigator in 2001.  Since then Katrin has held managerial roles in the office overseeing the casework function of the office.  Katrin took on the role of Director of Policy Legal & Governance in April 2017 and subsequently became Chief Legal Adviser & Director of Investigations in 2020.  Katrin is Chair of the Ombudsman’s Association’s Legal Interest Group.