Katrin was brought up in Cardigan in West Wales, attended Sheffield Hallam University where she gained a BA in law. She was admitted as a Solicitor in 1996 and worked as a local government lawyer before she joined the Ombudsman’s office as an Investigator in 2001. Since then, Katrin has held managerial roles in the office and is now the PSOW’s Chief Legal Adviser & Director of Investigations.
Katrin was Chair of the Ombudsman Association’s Legal Interest Group from 2016 until 2019 and is a member of the UK’s Administrative Justice Council.
She was appointed as Acting Standards Commissioner by the Northern Ireland Local Government Commissioner for Standards in October 2020 and volunteers for Neath Port Talbot Age Connects.