In November 2018, the Academic Panel of the Administrative Justice Council organised a workshop event on administrative justice decision-making and procedures. The purpose of the workshop was to bring together stakeholders and people from different parts of the administrative justice system to share perspectives and approaches and to discuss reform proposals. There were presentations and discussions. By drawing together a range of leading participants and prominent stakeholders, the workshop considered a variety of themes across different contexts.

Key themes and issues included: tribunals modernisation and reforms; the quality of decision-making and the costs of poor decisions; administrative review systems; the experience of users and non-users; role of ombudsmen and their reform; cognitive biases and decision-making and case-worker competency frameworks.  The report for the event can be found here